Contact Us

We are happy to assist you. If you have a general question regarding your credit card account, please review our Frequently Asked Questions. Otherwise, contact us by phone or mail.

  • LOST AND/OR STOLEN:
      • If you suspect your card has been lost and/or stolen, please call our customer call center at (515) 343.8838 immediately.

  • PHONE
    • Customer Service
        • (515) 343-8838
      • For calls outside the United States
          • (844) 454-1049

      • Payment Mailing Address
          • PO Box 37035
          Boone IA 50037-0035
      • DISPUTE A TRANSACTION:
          • If you think there is an error on your statement, write to us at:
          Wright-Patt Credit Union, Inc.
          P.O. Box 340134
          Beavercreek, OH 45434-0134

          In your letter, give us the following information:
          • Account information: Your name and account number.
          • Dollar amount: The dollar amount of the suspected error.
          • Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.

        You must contact us within 60 days after the error appeared on your statement.

      • IF YOU SUSPECT FRAUD:
          • Call us immediately to report any fraud. (515) 343-8838 or (844) 454-1049.